Health Publications

Welcome to HealthPublications.com, the website designed to help consumers directly order professional health promotion materials! Below you’ll find the answers to frequently asked questions. If you don’t see the information you need, please email us.

How long will it take for my order to arrive?
We ship most orders the business day after we receive them. We ship via First Class Mail, and orders are typically delivered 3 to 5 days after we ship them, depending on the destination.

Can I order materials to send to my friends or family at a different address?
Yes. We can ship orders to a separate shipping address; you will be given this option when you complete the address portion of the order checkout process.

Where do you ship and what are the shipping & handling charges?
For delivery to all 50 US states, Puerto Rico, US Virgin Islands, Guam, Northern Mariana Islands, American Samoa, and APO/FPO addresses, the Shipping & Handling charge is 20% of the cost of the items ordered, with a minimum of $2.99.

For delivery to Canada, the Shipping & Handling charge is 25% of the cost of the items ordered, with a minimum of US$4.99.

What are my payment options?
You can pay by Visa, MasterCard, Discover or American Express. You will be prompted to enter your credit card information in the last stage of the order checkout process.

Are my credit card and other personal information secure and private?
Yes! Paying by credit card at our website is 100% secure. This website uses Secure Sockets Layer (SSL) technology and 128-bit encryption to safeguard the confidentiality of your credit card and other personal information. Your privacy is important to us! We do not share or sell the information you provide to us when ordering. Please see our Privacy Policy for more details.

Will I be charged sales tax?
We are required to collect sales tax on orders shipping to addresses in California. The California state sales tax rate is 7.25%.

What if there is a problem with my order?
If you’re not happy, we’re not happy. If you have any questions or concerns about your order, send an email to us. You will receive a prompt response during our business hours—Monday through Friday, from 8:30 am to 5:00 pm, Pacific Time. If you would prefer to speak with us, give us a call at 1-800-775-1998.

If you are not completely satisfied for any reason, you may return materials for a full refund.

Mail returns to: Journeyworks Publishing, 763 Chestnut Street, Santa Cruz CA 95060.

How much do your materials cost?
Our pricing is simple and straightforward, designed to give you the best prices along with the flexibility to order any quantity.

(Please note that the minimum shipping & handling charge is $2.99 so it is best to order all the titles you are interested in at the same time.)

I work for an organization and would like to place a large order. Do you offer discounts on bigger orders?
Yes! If you are interested in purchasing in bulk quantities (50 or more copies of any given brochure) please go to www.journeyworks.com.

How do I place my order?
For quick, easy and secure ordering, 24 hours a day, place your order through this website. You may order any quantity of any title—there is no minimum!
Follow these steps to order:

Find the titles you want to order, using the Search By menu in the side bar or the Search field at the top.
For each item you want to buy, enter the quantity desired and click on the ADD TO CART button.
Review your selections at any time by clicking the View Cart link that appears at the top and bottom of every page.
When you are done making your selections, click the View Cart link, review your items, and click the PROCEED TO CHECKOUT button at the bottom of the page.
Enter the required address information, including a separate shipping address if desired, then click the CONTINUE button at the bottom of the page.
Select a shipping method, then click the CONTINUE button.
Review your order information, add any special instructions, and enter your credit card information. We accept Visa, MasterCard, Discover and American Express, and our website is 100% secure.
When you are ready to submit your order, click on the COMPLETE ORDER NOW button at the bottom of the page. You will be directed to a confirmation page, which you may print for your records. You will also receive an order confirmation email.